![]() To install the latest Windows and Office updates, see Install Office updates. Bug fixes, new features, and performance enhancements are released regularly. We recommend setting Windows Update to automatically download and install recommended updates. Step 3: Install the latest Windows and Office updates If Outlook isn't working on a large or long process, move on to the next step. ![]() Give Outlook a few minutes to finish the process and it should start to work again. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Check the status bar at the bottom of the screen. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. Step 2: Make sure Outlook isn't working on a large or long process If you can't find a dialog box open, move on to the next step. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. If you don't choose an option on that dialog box, Outlook won't let you do anything else. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. Some things you do in Outlook ask for confirmation. If those steps don't work, see Need additional help? at the end of this article. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.Ĭlose Outlook, and then open it normally. In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter. In Windows 10, choose Start, type Outlook.exe /safe, and press Enter. Launch Outlook in safe mode by choosing one of the following options. If Outlook stops responding at a screen that says "Processing," you can close Outlook, start it in safe mode, then close it and open it normally to fix the problem. Start Outlook in safe mode to fix "Processing" screen If it's on, please go to Troubleshooting Outlook issues. Check to see if the new Outlook toggle is turned on or off. We’re listening.Note: These steps are not applicable to new Outlook for Windows. ![]() To suggest new features in Outlook for Mac, go to Help > Give Feedback. To report issues or provide feedback, simply go to Help > Contact Support in Outlook for Mac.įor more information, see Contact Support in Outlook for Mac. Known issues syncing Google accounts to the Microsoft Cloud Sending meeting updates with REST calendar sharing feature in Outlook for MacĬategories no longer appear in the sidebar of individual calendars Outlook for Mac 2011 does not work with macOS 10.15 Catalina New location for key functions and direct access to other Microsoft 365 apps in Outlook for Mac Error -17099 or -3253 when trying to send an email with an attachmentĬhanged functionality and blocked or discontinued features Outlook for Mac crashes unexpectedly on startup or during mail synchronization The new Outlook for Mac users cannot access Online Archive mailbox Search in Outlook for Mac returns no results after installing macOS Monterey 12.1 ![]() To, CC, and BCC fileds are shortened after updating Outlook for Mac Outlook for Mac fails to open attached files if the helper application is already running after installing macOS 11.6.6 update Outlook stops responding when viewing Uber receipt emails and some other emails with tables Calendars don't display in the left pane after upgrading to 16.63 build in Legacy Outlook for Mac Can't create new signatures in new Outlook for Mac and existing signatures are missing Can't add M365 accounts in Outlook for Mac when the macOS language is set to Turkish Attachments missing from emails when using macOS Big Sur For more information, go to Update Office for Mac automatically. Note: If you can’t find your specific issue in the list below, please try updating Outlook for Mac to the latest version.
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